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Update Templates

Save reusable Update templates so your team can publish consistent activity feed updates in seconds, rather than writing each post from scratch.

Operators can now create and reuse post templates for the property activity feed and the community updates feed. A template stores the title, rich text, uploaded assets, and link/video embeds you use often — so when it's time to post, your team picks a template instead of starting from a blank composer.

This article covers:

  • What a post template includes

  • Creating a template

  • Sharing a template (builder-wide, division, or community)

  • Using a template when posting

  • Who can see templates

What a Post Template Includes

A template can store:

  • Title

  • Rich text content

  • Uploaded assets (photos, files)

  • Embeds — links, YouTube, Loom, or BombBomb videos

Save the pieces you reuse most — a construction milestone update, a community announcement, a welcome message — so every future post starts pre-filled rather than blank.

Creating a Template

  1. Go to Advanced → Templates.

  2. Create a new template and fill in the title, content, assets, and any embeds you want saved.

  3. Set the template's scope (see below).

  4. Save.

Sharing a Template

Each template can be shared to:

  • Builder-wide — available across your entire company

  • A specific division

  • A specific community

Use sharing to keep templates relevant — for example, a community-specific groundbreaking announcement doesn't need to show up as an option for unrelated communities. The Templates page lets you filter by Division and Community to quickly find the right template, including builder-wide and division-level templates that apply to the appropriate scope.

Using a Template When Posting

When you go to publish an update on a property's activity feed or a community's updates feed, a template picker appears beside the composer if any templates apply. Selecting a template prefills the post with its saved content, attachments, and assets — ready to review, tweak if needed, and publish.

Who Can See Templates

Templates are a tool available on Operator web and mobile. Buyers never see templates or the picker — they only see the finished post once it's published.

Key Notes

  • Templates are available to all builders.

  • A template doesn't have to be posted as-is — you can still edit the prefilled content before publishing.

  • If you don't see a template you expect, check its scope (builder, division, or community) against where you're posting from.

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