Keeping your profile information up to date helps ensure clear communication with your team and customers. Adjusting notification preferences allows you to stay informed while minimizing unnecessary interruptions.
Managing Your Profile Information
Your profile contains key contact and professional details, including your name, role, title, phone number, and profile picture. This information is visible to other team members and is used across Operator.
You can update your profile in two ways:
Through the Profile Menu
Through the People section
Method 1: Update via the Profile Menu
Open your Profile Menu
Click your profile icon in the upper-right corner of OperatorSelect Edit
In the side panel, click Edit to open your profile detailsUpdate your information
Name, Role, and Title: Edit as needed
Phone Number: Enter your current contact number
Profile Picture: Click Upload a profile picture to add or replace your photo
Save your changes
Click Save Changes to apply updates
Method 2: Update via the People Section
Navigate to People
From the left-hand navigation, select TeamLocate your profile
Click the ellipsis (…) next to your name and select Edit, or
Click your name to open your profile, then click Edit on the right-hand side
Update your information
Role and Title
Phone Number
Email Address
Profile Picture
Save your changes
Click Save Changes when finished
Configuring Notification Preferences
Operator allows you to control how and when you receive notifications for messages, reports, and mobile alerts.
Customizing these settings helps you stay informed across desktop and mobile without added noise.
Update Notification Settings
Open your Profile Menu
Click your profile icon in the upper-right corner.Open Settings
In the side panel, click Manage Settings.
Configure Notifications:
Use the toggles to control:Unread Messages – Receive email alerts for new, unread messages
Weekly Reporting Digest – Receive a weekly summary of platform activity
Push Notifications – Enable or disable mobile push notifications (if using the mobile app)
Confirm your preferences
Changes are saved automatically as you toggle settings on or off. You can update these preferences at any time.
Note
Even if email and push notifications are turned off, all alerts remain visible in your Operator notification center.