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How to Delete a Contact

Steps to delete a contact (team member, buyers, external contacts)

Updated over 2 months ago

The People tab is the centralized directory for everyone involved in your transactions. This includes internal team members, buyers, and external professional contacts.

Keeping contact information accurate ensures communication stays clear and transactions stay organized.


Contact Types

Operator organizes people into three categories:

  • Team
    Internal users who work in Operator (sales, construction, closing, etc.).

  • Buyers
    Prospective or current homeowners associated with a property.

  • Contacts
    External professionals such as lenders, real estate agents, attorneys, or insurance providers.

Each person appears once in the global directory and can be associated with one or more properties.


Delete a Contact

Contacts can be permanently removed from the system

  1. Open People
    Select the appropriate category (Team, Buyers, or Contacts)

  2. Locate the contact
    Find the contact you want to remove

  3. Delete

    • Click the ellipsis () next to the contact

    • Select Delete

  4. Confirm the action
    Click Ok to delete the contact

Note: Removing a contact deletes them from the global directory and removes them from all associated active and closed transactions.

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