WarrantyOS: Product Overview
A high-level look at what WarrantyOS offers and how the platform is structured.
9 articles
Intro to WarrantyOSAn overview of WarrantyOS, including how warranty requests flow from homeowners to your internal team and vendors.
Service Requests OverviewService Requests are warranty tickets submitted by homeowners through the app or portal, or created internally by your team.
Work Orders OverviewWork Orders are actionable tasks created from Service Requests and assigned to vendors.
AI Work Order Engine OverviewThe AI Work Order Engine analyzes homeowner descriptions and images to recommend work orders.
Purchase Orders OverviewPurchase Orders authorize work and track warranty-related expenses.
Scheduling & Warranty Events OverviewWarrantyOS allows builders to schedule inspections, reviews, and service visits tied to warranty requests.
Warranty Messaging OverviewWarrantyOS centralizes communication between builders and homeowners.
Vendor Management OverviewWarrantyOS provides tools to manage vendor assignments and monitor performance.
Managing Warranty Team MembersLearn how to add and manage internal team members in WarrantyOS.