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Operator Overview

Updated yesterday

Operator is Foundation’s central platform for builders. It organizes all your communities, properties, buyers, and team interactions in one place — helping you deliver a seamless buyer experience from contract to close and beyond.

This guide provides a high-level look at the key areas of Operator and how they work together.

Main Sections of Operator

Homes Tab

  • View all properties organized by stage: Pre-Contract, Under Contract, and Closed

  • Access each property’s details, construction milestones, documents, and updates

  • Communicate with buyers or your internal team directly from a property page

Inbox Tab

  • Central hub for all communication

  • Send and receive messages with buyers, internal teams, or partners

  • Attach media, files, and documents for quick reference

People Tab

  • Manage your Team Members, Buyers, and Contacts (like loan officer, escrow agent, or insurance reps)

  • View role assignments and connection to communities or properties

  • Invite new users and edit details anytime

Advanced Tab

  • Access your broader project data, including Communities, Plans, Utilities, and Marketplace Providers

  • Edit, update, or organize each module as needed


How It All Connects

Operator’s tabs are interconnected — actions in one area reflect across others. For example:

  • When a new buyer is added to a property, their details automatically appear in the People Tab.

  • Updates posted under a property appear in both the Buyer Portal via notification and your internal Overview thread.

  • Closing a transaction updates the home’s status in Homes Tab and triggers post-close workflows.


Why It Matters

Operator helps builders:

  • Save time by keeping everything centralized

  • Improve communication with buyers and teams

  • Reduce errors and manual tracking

  • Deliver a smoother, more transparent homebuying experience

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