Utilities stored here can be linked to communities so buyers automatically receive the correct service details for their home. Utilities are managed from Advanced and reused across communities and properties and serve as the source of truth across projects.
Add a Utility Provider
Open Advanced
From the main navigation, select Advanced.Open Utilities
Select Utilities to view the master list.Add a provider
Click Add New.Enter provider details
Service Type (for example, Gas, Electric, Water, HOA)
Company Name
Contact Information (phone number, website, or other details)
Save
Click Save Changes.
The provider is added to the master library and can be linked to communities.
Edit a Utility Provider
Locate the provider
From the Utilities list, select the provider you want to update.Edit
Click Edit.Update details
Modify service type or contact information as needed.Save changes
Click Save Changes.
Link Utilities to a Community
Utilities are linked at the community level and automatically apply to all properties within that community.
Open Communities
Go to Advanced → Communities.Select a community
Click the community you want to configure.Manage utilities
In the Utilities section, click Add New.Select providers
Search by provider name or service type
Select the providers that apply to the community
Save changes
Click Save.
The selected utilities are now associated with all properties in the community and appear for buyers in their app and the Buyer Portal.
Remove a Utility Provider from a Community
Utility providers can be removed from a community without deleting them from the master list.
Open the community
Navigate to the community in Advanced → Communities.Locate the provider
Find the provider under the Utilities section.Remove
Click the ellipsis (…) next to the provider
Select Remove
Confirm
Confirm the action.
The provider is removed from the community and no longer appears for properties in that community.
Key Notes
Utilities are managed centrally and reused across communities
Utilities must be linked to a community to appear for buyers
Removing a utility from a community does not delete it from the master list