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How to Withdraw Transaction

Steps to withdraw or cancel a transaction when the deal doesn't move forward

Updated over 2 months ago

Withdraw a transaction if a deal does not move forward.

Withdraw a Transaction

  1. Search for the property
    Find the specific property under Under Contract

  2. Open Transaction
    Navigate to the Transaction tab.

  3. Edit transaction
    Click Edit.

  4. Withdraw

    • Change status to Withdrawn

    • Enter the withdrawal date

  5. Save and confirm
    Click Save Changes and confirm.

After withdrawal:

  • Buyer information and personal documents are removed

  • The property returns to Pre-Contract

  • Property details (address, plan, etc.) remain intact

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