Managing your property inventory is a core function of Operator. This guide explains how to add and edit properties, manage transactions, and control property media throughout the lifecycle of a home.
Add a New Property
Open Homes
From the main navigation, select Homes.Add a property
Click Add New (upper-right corner).Complete property details
Community — Select the associated community
Plan — Choose a floor plan available in that community
Lot / Unit Number — Enter the property identifier
Address — Enter the full street address
Save
Click Create or Save.
The property is added to the Pre-Contract list.
Edit an Existing Property
Open the property
Locate the property in Homes and open it.Edit details
Navigate to the Details section and click Edit.Update information
Modify fields such as address, plan, or other property attributes.Save changes
Click Save Changes.
Create a New Transaction
Transactions move a property through its sales lifecycle.
Select a Pre-Contract home
Open the property from the Homes tab.Add buyers
Click Add Buyers to start a transaction.Enter transaction details
Contract Price
Contract Date
Confirm Plan details
Add buyers by selecting existing contacts or creating new ones
Create transaction
Click Create New.
The property moves from Pre-Contract to Under Contract.
Close a Transaction
Open Transaction
From the property view, select Transaction.Edit transaction details
Click Edit.Update status
Change status to Closed
Enter the Closing Date
Save
Click Save Changes.
The property moves to the Closed list and becomes a permanent record.
Withdraw a Transaction
Withdraw a transaction if a deal does not move forward.
Open the property
Select an Under Contract property.Open Transaction
Navigate to the Transaction tab.Edit transaction
Click Edit.Withdraw
Change status to Withdrawn
Enter the withdrawal date
Save and confirm
Click Save Changes and confirm.
After withdrawal:
Buyer information and personal documents are removed
The property returns to Pre-Contract
Property details (address, plan, etc.) remain intact
Media (Gallery)
Each property includes a Gallery for photos and videos.
The first image in the gallery is automatically used as the property’s primary image across Operator.
Add or Remove Media
Open Gallery
From the property view, select Gallery.Add media
Click Add Photos and Videos
Drag and drop files, or
Browse your device to select files
Multiple files can be uploaded at once
Remove media
Hover over an image or video
Click the Trash icon
Reorder Media
Select media
Click and hold an image or video.Drag and drop
Move it to the desired position in the gallery.
Reordering controls which image appears first and helps highlight the most relevant visuals.
Key Notes
Properties must belong to a community
Transactions control the property’s lifecycle stage
Withdrawn transactions reset the property for resale
Gallery order affects how properties appear across the platform