Updates are used for one-to-many communication. They are best for sharing progress, milestones, and general social media-style information related to a home.
When to use Updates
Sharing construction progress
Posting milestone updates
Announcing inspections or status changes
Sharing photos, videos, or curated media
Send an Update
Navigate to the property
Open the property from the Homes tab.Open Updates
From the property navigation, select Updates.Draft your update
Click into the text field at the top of the feed and enter your message.Post the update
Click Post Now.The update appears in the property feed
Buyers receive the update in their app and the Buyer Portal
Attaching Media or Documents to Updates
You can include photos, videos, or documents to provide additional context.
Draft your update
Begin creating an update from the Updates tab.Add attachments
Click the attachment icon in the update composer.Upload files
Drag and drop files, or
Browse your device to select files
Multiple files can be uploaded at once
Post the update
Once attachments appear in the draft, click Post Now.
Editing or Deleting Updates
Updates can be modified or removed after posting.
Locate the update
Open the Updates tab for the property.Open options
Click the ellipsis (…) on the update.Choose an action
Edit — Modify the text and save changes
Delete — Permanently remove the update
Deleted updates are removed from:
Operator
The buyer’s view
The buyer’s notification history