In Operator, a Building groups multiple properties together under a single container.
Buildings allow you to:
Manage construction milestones for multiple homes at once
Post updates to all buyers in a building
Keep progress and communication consistent across units
Each property still retains its individual record, but building-level actions apply to all associated homes.
Create a Building
Buildings are created within a community.
Navigate to the community
Go to Advanced and select the community where the building belongs.Open Buildings
In the Communicate section, select Buildings.Add a building
Click Add New.Define the building
Building Number
Building Name (optional)
Select the properties (units) to include
Save
Click Save Changes.
Add Buildings via CSV
For larger projects, buildings can be added in bulk using a CSV file.
Open Communities
Navigate to Advanced and select Communities.Start bulk upload
Click the ellipsis (…) and select the CSV import option.Prepare your CSV
Use the provided template
Include building numbers, names, and associated properties
Upload the file
Upload the completed CSV.
Buildings and property associations are created automatically.
Update a Building
Locate the building
From the Buildings list, find the building you want to edit.Edit
Click Edit.Update details
Building number or name
Properties included in the building
Save changes
Click Save Changes.
Update Milestones for a Building
Construction milestones can be updated for all properties in a building at once.
Open the building
From the Buildings list, select the building.Open Construction
Navigate to the Construction section.Select a milestone
Choose the milestone to update.Add details
Completion date
Notes (optional)
Notify buyers (optional)
Notify Buyers is selected by default
When enabled, all buyers in the building receive an email and push notification
Mark as complete
Click Mark as Complete.
The milestone is applied to every property in the building.
Post a Building Update
Building-level updates allow you to communicate with all buyers in a building at once.
Open Updates
From the community view, go to Communicate → Updates.Add a new update
Click Add New.Select the audience
Choose the properties to include (for example, Under Contract)
Select the Building you want to post to
Compose the update
Confirm the number of properties included
Write your message
Attach photos, videos, or documents (optional)
Post
Click Post Now.
The update appears on every property in the building, and all associated buyers are notified.
Key Notes
Buildings group properties without replacing individual property records
Building-level actions apply to all associated homes
Buyers only receive updates for homes they are assigned to