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How to Reset a Completed Milestone

Steps to reset a milestone if marked completed by accident

Updated over 2 months ago

Each milestone represents a major step in construction, such as Foundation, Framing, or Drywall.

When a milestone is completed in Operator, the buyer’s view is automatically updated in their app and the Buyer Portal. This allows buyers to track progress and see a clear record of their home’s construction timeline.

If a milestone is completed by mistake, it can be reverted.​

Reset a Milestone

  1. Navigate to the property
    Open the property from the Homes tab.

  2. Open Construction
    From the property navigation, select Construction.
    You can also access this view by clicking the home’s current construction stage from the Homes index.

  3. Select the milestone
    Locate the completed milestone

  4. Reset the milestone

    Click Reset on the completed milestone

  5. Confirm the reset

    Click Reset again to confirm


Key Notes

  • The milestone returns to In Progress

  • Any associated buyer notifications are removed from the buyer's activity feed

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